During Mr. Magnus’s confirmation hearing in October, he promised lawmakers that he would be transparent about the findings.
“I have a long history of transparency and sharing things with the public, whatever the outcome may be, because I think this is how you sustain and build trust,” Mr. Magnus said at the time, adding that after Del Rio, “examining tactics and training is certainly appropriate.”
Conservatives are wary of Mr. Magnus’s commitment to enforcing immigration laws, since he has been critical of some of the policies during the Trump administration.
And winning the trust of the employees of both the Border Patrol, which has a powerful union, and Customs and Border Protection will not happen overnight.
Chuck Wexler, the executive director of the Police Executive Research Forum, who knows Mr. Magnus well, said he did not expect the new commissioner to make major policy changes to address the agency’s problems with transparency and accountability right away.
“Police chiefs coming into an environment like this recognize that their learning curve has to go up, and that means listening a lot before you do anything,” Mr. Wexler said.